Recently we were alerted to a programming issue with the Wouxun KG-UV950P Quad Band Base/Mobile Two Way Radio. When channels are programmed from the keypad on the speaker mic or on the radio itself, accessing and scanning those channels is not a problem. However, when using the KG-UV950P Commander programming software provided by the manufacturer, the radio does not display all of the channels.
Symptoms
When you attempt to program more than two channels into the KG-UV950P using the KG-UV950P Commander programming software, the radio seems to only acknowledge the first two channels programmed and will only display and scan those channels. All frequencies entered into the programming software can be stored to and retrieved from the radio, however only the first two frequencies will be displayed and accessible from the radio when it is in operation.
For instance, you program frequencies into ten channels using the programming software and write the file to the radio. The KG-UV950P will only display and scan the first two channels programmed into it. All other channels are not displayed or accessible.
Cause
This issue occurs when the KG-UV950P Commander programming software is used on a computer with Microsoft Windows Vista, Windows 7 or Windows 8 installed. It does not occur when the software is installed on a computer with Windows XP.
Solution
We contacted Wouxun and worked with them to troubleshoot and resolve the issue. Wouxun then sent a fix to us for review and upon testing the fix we determined that it did resolve the issue. After reporting our test results to Wouxun, they released a new version of the KG-UV950P Commander with this fix to Buy Two Way Radios for distribution.
If you ordered a programming cable for the Wouxun KG-950P from Buy Two Way Radios after February 25, 2014, it should include the latest version of the KG-UV950P Commander programming software. Customers who purchased the programming cable with software from us before this date will need to replace their current version of KG-UV950P Commander and install the latest update.
To update KG-UV950P Commander, follow these simple instructions:
1. Download KG-UV950 Commander R2.V1.02.
2. Uninstall the old version of KG-UV950P Commander from your computer.
3. Reboot your computer.
4. Install KG-950P Commander R2.V1.02.
NOTE: Update the programming software only. It is not necessary to uninstall or re-install the USB cable driver.