Our customers have told us that they feel more comfortable ordering over the internet when they have an easy way of getting in touch with the web site, just in case a problem arises. We have taken this to heart, and offer many ways for you to easily get in touch with us.
Phone / Fax
As convenient as it is to shop online, it just can't replace talking to a live person. We are always happy to answer any product or order related questions by phone. Our phone hours are 8:00 AM to 8:00 PM Eastern Time, Monday - Friday, and 10:00 AM to 6:00 PM Saturday and Sunday.
Phone: (800) 584-1445
International: (803) 818-2228
Fax: (803) 985-8775
Live chat is similar to email, except that you get an answer instantly. To take advantage of our convenient live chat service, simply click the Live Chat icon to the left during normal business hours.
Email questions are typically answered within a few hours when the message is received during our normal business hours.
Question about your order? Click here to email.
Need to return an item? Click here to complete our RMA Request form.
Need help with a product that you purchased? Click here to create a support ticket.
Product question, or any other general question? Click here to email.
If you need to return a product or if you placed an order with payment by money order, you'll need to send it to the following address.
Buy Two Way Radios
528 S. Cherry Rd.
Rock Hill, SC 29732
If you do not want to place your order online, you can mail or fax us a completed order form. If you provide us with your email address, we will email confirmation once the order has been entered.