excellent service and delivery time was great review by Village People on 7/18/2016 we will be using this product ie batteries for our volunteer fire department radios. we are unable to purchase these batteries in our province and are unavailable elsewhere. we are quite fortunate that the USA ships to Canada. The US dollar exchange hurt a little but that is the price of doing business. Most definitely will be ordering any other radios or products with this company. Web site is easy to follow. Thank you