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Great Customer Service. We have many radios that we use in the office and Rob was able to help me with getting additional radios that work with the ones we already have. One of our units charging station was not working so I sent it back and they will be sending me a new one.
This has been a great radio for more than 5 yrs. We use these via autocom setup on our motorcycles. we always use vox and have never had to mess with them since we initially set them up years ago. Our setups are portable so we can use them on street bikes and dual sport bikes both. Always crystal clear and are a great safety assest to our riding.
We use these at my restaurant to communication between the wait staff, kitchen, and manager. We recently replaced our general manager, and he had purchased the 3131 a few years ago, and we think from either Korea or China--not really Kenwood. When we purchased the first three of these, everything was so much better than what we had that we immediately ordered three more. Awesome!