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TYT MD-9600 Firmware Update Available

12/5/2017 Update - Updated to link to firmware v4.03.

8/31/2017 Update - Firmware version 3.29 has been released and the download link was added below. Please download the 3.29 firmware and refer to it anywhere 3.28 is mentioned below. The new version fixes a bug where the display would remain lit after the radio was powered off.

Some of the TYT MD-9600 owners reported an issue loading channels into their radio using the programming software. The software was reporting that the data was being written successfully, but some or all channels were not accessible on the radio.

To address this issue, TYT released an updated firmware version (3.28) and an updated version of the programming software (1.18). You can download these updates, along with the firmware loader, at the links below:

If you need help upgrading your software firmware, save the three files above to a location on your PC and read below for detailed instructions.

Upgrading the Programming Software

Upgrading the software is very straightforward. It's the same process as installing most other applications on your PC.

1. Find the file CPS MD9600 Setup v1.18.exe that you downloaded above.
2. Double-click (open) the file.
3. Follow the on-screen instructions to install the updated programming software (v1.18).

Upgrading the Firmware

Upgrading the firmware is not quite as straightforward. You will need to power up the radio near a PC, place it in Firmware Upgrade mode, and then run the Firmware Loader application to install the updated firmware on the radio.

First, let's install the Firmware Loader application:

1. Find the file FirmwareDownloadV3.04_EN.exe that you downloaded above.
2. Double-click (open) the file.
3. Follow the on-screen instructions to install the firmware loader application.
4. Depending on your Windows version and configuration, you may need to run this installer as an Administrator.

Now, let's place the MD-9600 in Firmware Upgrade mode and connect it to the PC.

1. Be sure the radio powers up automatically (without having to press the green power button) when external power is applied to the radio. You can get to this mode by removing external power without first turning off the radio (using the green power button).

2. With the external power source OFF, hold down both the P1 button AND the round, orange button to the left of P1 at the same time. With both buttons held down, turn the external power source ON. When the display starts flashing, you can release the buttons. This indicates you are in Firmware Upgrade mode.

md9600-firmware-upg.gif

3. Connect your MD-9600 to your PC using the programming cable.

Launch the Firmware Loader application and upgrade the firmware.

1. Open the Firmware Loader application. The installer should have left an icon on your desktop called UpgradeDownload.

2. In the window that opens, click the Open file upgrade button in the User program section. In the file selection screen that opens, find the MD9600-REC-D03.28.bin file that you previously downloaded and then click Open.

3. Confirm the correct file appears in the blank, and then click the Download file of upgrade button to begin the firmware upgrade.

md9600-loader.PNG

4. A progress bar will appear across the top of the application as the firmware is installed. Do not disconnect the programming cable until this is finished! Once complete you'll see the message "Download upgrade file successful!"

5. Once you see the success message, you can click OK and remove external power from the radio. When you power the radio back up it should function as normal. To confirm the firmware version, you can open the following screen on the radio: Menu -> Utilities -> Radio Info -> Versions.

33 Comments

Anthony,

When new firmware comes out for the MD9600d, would it be possible
to let customer know what the new version replaced or fixed.

Appreciate it

Mike Heneghan
K1MIC


Firmware update bricked radio.

Hi Lee, if your MD-9600 was purchased from Buy Two Way Radios, give us a call toll-free at 1-800-584-1445 or enter our live chat weekdays from 8 AM to 6 PM ET and we will be happy to assist you.

I installed your Firmware and now the display looks like a QRC code and produces a continuous tone.

I'm looking for a solution to resolve this problem.

Thank You

Dennis Carpenter

Lee probably BRICKED (not really) his radio by uploading the firmware w/o being in FIRMWARE update mode!

Hi Dennis, if your MD-9600 was purchased from Buy Two Way Radios, give us a call toll-free at 1-800-584-1445 or enter our live chat weekdays from 8 AM to 6 PM ET and we will be happy to assist you.

SO DOES IT WORK OR NOT

It works. I performed the update myself and I can confirm that it does work.

I did the update and I confirm it's safe to do so and it work 100% if you did and the screen look like ARC code it's because you didn't put radio in update mode

I've owned the TYT MD9600D for a couple of weeks now. once the two firmware updates came out, it fixed my issues. Was able to get a code plug from a fellow Ham that covers everything, digital/analog and VHF/UHF
for NH, VT and Maine.
Right now the only beef I have is the stupid volume control. Don't know if it's the pot or the firmware. I have talked to Anthony at Buy2Way Radios and he said this issue has been addressed to TYT. Anthony is always helpful.

Is there a select on the Mic, or do you always have to use the radio??

Mike
K1MIC

Hi Mike, there is no volume control on the hand microphone.

Rick,I know that I'm talking about on the radio!!!
Mike
K!MIC

Sorry Mike, I guess I misunderstood the question. I thought you were asking if there was a volume select on the hand microphone. My apologies.

The new version 3.31 firmware seems to work the best so far!

Does anyone know if there is a cure for the very oversensitive receiver audio control in the MD9600? In both of mine the audio is either off, or blasting. This is very disturbing. It appears to be a defective or incorrect potentiometer.

Best regards,

Gary

Hello,
Since the update, the MD-9600 is asking for a password.
While the box is empty.
Can you help me?
Thank you.

Hi Pol, the MD-9600 update should not generate a password prompt. However, some code plugs created by third parties may be password protected. Where did you acquire the code plug?

I did the firmware update, also installed the new software, after I installed a codeplug, the radio gives me a msg "unprogrammed". I tried reinstalling the software, no change. Anything I do, it gives me the same result.
My ticket code is LTK121450171413569X

Does the MD-9600 have simultaneous receive?

Joe, If you only have one side of the radio programmed, in a zone only uhf and no vhf, it will show the channel you have programmed toward the top with unprogrammed toward the bottom showing you have nothing in the b side

I successfully upgraded to 4.03 from 4.02 on a radio that I purchased from another TYT reseller. After having attempted a downgrade to 3.29 WITHOUT following the critical instructions in the video in this post and putting the radio into a display mess, I was able to recover it by first installing the firmware the right way (by putting the radio in firmware update mode - accomplished by disconnecting power from the radio, holding down the red button next to the 'P1' key and the 'P1' key itself simultaneously, then applying normal power - gets the backlight on the screen to flash), then load my code plug back into the radio, and all seems normal again. Just sharing my experience, YMMV.

Great! Now my MD-9600 has a steady audible tone and the screen displays UNPROGRAMMED. Thought I was updating?

Need Help, after many drivers I was finally able to communicate with my MD-9600.
I wanted to update the firmware before programming. It seemed to go fine, clicked ok and cut off power supply. When I powered back up all I got was a steady tone and UNPROGRAMED across the bottom of the screen. Is that bad?

Please update the new firmware link for theTYTMD9600D on your website
Mike K1MIC

How do you do a total reset of the radio to bring it back to factory condition? There must be a combo of buttons to press.

I received my MD9600 a few days ago and have installed the updates and went through the process as stated above. I attempted to program the radio through my computer and when I turn it on it has a continuous tone and the screen says "Unprogrammed". I later went back and read from the radio and it shows all pulls up the programming on the computer but the radio still says unprogrammed. If I go into the radio through the menu and select zone it shows the zone that I programmed but once I select it the radio goes back to the screen that says unprogrammed. From everything that I have seen, the programming wrote to the radio but the radio will not recognize it. What am I missing here?

Is it possible to program & create talkgroups manually on the radio ?

Mine said unprogrammed until I added at least one channel into each A and B side. Then the display looked correct

I attempted to do a firmware upgrade this evening on both of my MD-9600's. The first went flawlessly. Unfortunately the second one did not go so well. It ended up with a completely white screen. I am positive that I used the correct updating procedure, just as I did with the first one. Can someone tell me how to get my screen back? I bought both of these MD-9600's from Buy Two Way Radios on the promotional offer. Thanks for any suggestions.

Best regards,

Gary, K7EK

Radcliff, KY (EM77at)

Hi Gary, please give us a call at 1-800-584-1445 and we will be happy to assist you with resolving the issue.


Thanks Rick.. I will call during a weekday. I appreciate your help.

Best regards,

Gary, K7EK

OK so I successfully programmed in the local repeater but the menu now says it is locked. Press "Menu" and "*" to unlock. Where are the mythical buttons?

Kevin, "Menu" is the "C" button and "*" is the button with the lock icon. Both buttons are located on the keypad of the hand microphone.

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