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  • COVID-19 Updates: Shipping / Staffing Changes

    Coronavirus
    Courtesy CDC

    With the country battling the outbreak of the Coronavirus, businesses everywhere are dealing with its impact and we're no different. We're creating this post to keep you up to date with any changes to our operations that might impact your shipment, or the customer service that you might receive from us.

    We do understand that two way radios are useful in many ways during emergency situations like this one, which can lead to an increase in demand. It is our intention to remain open and continue to ship product for the duration of the crisis.

    We plan to keep this post updated as things change, and the latest update will be at the top.

    Friday, April 10, 2020

    It's been a while since the last update so I just wanted to drop a quick note to let everyone know that we are still open and providing same day shipping of orders.

    Also, there were several products that we source directly from China that had been out of stock for a while. Most of these items are back in stock now as our Chinese vendors are starting to get back to normal.

    Monday, March 23, 2020

    We are still fully staffed and will ship all in-stock orders without delay.

    Today we will be operating with all staff working remotely, except for those needed for warehouse and radio programming. We did our best to test and work out the kinks last week, but we do expect the occasional hiccup - especially over the first few days. The following are a few challenges that we are expecting:

    • Our sales staff won't readily have access to co-workers. In the office, our sales reps sit in pretty close proximity to one another. That has a few advantages. It is easier to ask co-workers questions, and we can often learn a lot just by being present for other conversations. Our sales team will still be able to get in touch with one another by phone, e-mail and chat, but we expect that on average it will take a little longer to handle customer requests.
    • Our sales staff won't readily have access to product. Occasionally a customer asks a question or have a request that is most easily handled by grabbing a sample product or pulling one off the shelf in the warehouse. Now these types of things will take longer and probably require a callback, as our reps will have to get in touch with in-office personnel (who are probably very busy).
    • We'll be less "professional." Don't be surprised if you call in and hear an occasional dog bark or have your sales rep distracted by a kid that needs their attention.

    Your continued business is very much appreciated at this time, but we may need a little of your patience as well.

    Thursday, March 19, 2020

    First and most importantly we're still fully staffed and able to ship almost all orders the same day, as you've come to expect from us. We understand that many people consider two way radios to be critical products for their preparedness plans, and we are committed to meeting these needs.

    So far this week we've spent a considerable amount of effort preparing our computer and phone systems to work remotely. Some staff members are testing our at-home systems today, and sometime during the next week we hope to have our in-office staff reduced to only those employees that are absolutely essential to have on-site.

    Once we have transitioned our sales and customer service team to working from home there may be some changes or delays to our normal process, particularly during the initial stages of the transition. We will keep you up to date on this as the transition approaches.

    Product Change

    There are several software CDs that we produce ourselves, in-house. Examples are the Wouxun and TYT software CDs. We sell these individually and include them for free with certain programming cables. With our staff out of the office, we've decided that we will no longer be able to produce these CDs.

    For now, we have plenty of CDs in stock, but we are working now to make sure that all radios have links to their software on the Downloads tab from the product page.

    Monday, March 16, 2020

    As of today there are no changes to our operations. We are almost fully staffed and expect that customer service and warehouse operations will proceed as normal.

    The state has closed schools, which does make things more difficult for some of our employees. We are exploring options for allowing some staff members to work from home.

  • Expect Backorders With Chinese Radios

    As you've probably heard, China is battling an outbreak of a coronavirus variant. In order to help contain the outbreak, the Chinese government has extended their Chinese New Year holiday. This will impact our Chinese two way radio and accessory suppliers, and will cause delays with shipments, which will lead to backorders.

    We have already heard directly from two of our suppliers that shipment delays are expected, and that at this time there is not a date for when they expect to be back to work. Fortunately we did stock up on radios from most Chinese brands prior to the beginning of Chinese New Year, but we do expect our stock to dry up for many popular items before we are able to receive a new shipment.

    This will most directly affect products from Chinese based manufacturers. It is unlikely to cause an issue for US based manufacturers that source products from China (Cobra and Midland, for example) unless the holiday extension becomes very lengthy.

    While this will cause some short term pain for us and our customers, we do appreciate the aggressive steps that are being taken by China to prevent the spread of this virus and we hope that their efforts are successful.

  • Website Redesign Promotion Event Deals and Specials!

    Note: This promotion expired July 31, 2018 and is no longer available.

    Website Redesign Promotion Event

    We're celebrating the redesign of our web site with exciting promos and offers! During the next two weeks, you'll find amazing deals, discounts and freebies on popular radios and accessories throughout our site. It's our way to say thank you for considering Buy Two Way Radios as your source for your two way radio communications.

    Here's a brief rundown of all the website redesign promotion event deals and specials you can find right here at Buy Two Way Radios!

    Digital Deals

    • FREE Tram 1185 Mag Mount Antenna with purchase of a TYT-MD-9600
      The Tram 1185 Amateur Dual-Band Magnet Antenna is a dual band 144-148/440-450MHz amateur radio antenna and is one of our most popular choices for mobile two way radios. It comes with a 3 1/4" magnet mount and a 12ft premium RG58 A/U cable with a UHF male (PL-259) connector. The Tram 1185 sells for $19.95. but is included FREE when you purchase a TYT MD-9600 Dual Band DMR Digital Radio until July 31, 2018.

    • FREE TYT MD-2017 Speaker Microphone with purchase of a TYT MD-2017 radio

      This offer is no longer available!

      This is the real thing. The TYT Speaker Microphone for MD-2017 (TYT-SM-MD2017) is a genuine TYT branded accessory designed specifically for use with the MD-2017 Dual Band Digital DMR Transceiver. It features a multi-pin connector and a 360 degree swivel belt clip. Regular price is $19.99 but is included free when you purchase either a GPS or non-GPS MD-2017.

    • FREE DMR Bonus Pack with purchase of a Wouxun KG-D901 or KG-D901 Value Kit
      This Bonus Pack includes a cleaning cloth, Wouxun branded four color pen, Wouxun Fidget Spinner, Wouxun carry bag, Amateur Radio Quick Reference Card and Digital vs. Analog Audio CD.
    • FREE TYT Bonus Pack with purchase of an MD-UV380
      The Bonus Pack includes a cleaning cloth, TYT branded shirt, string backsack, Amateur Radio Quick Reference Card and TYT MD-UV380 DMR Audio CD.

    Ham Specials

    • FREE Leixen Camo Back pack bag with purchase of a VV-898P or VV-898SP

      This offer is no longer available!

      The Leixen VV-BP-CAMO Back Pack Bag is made by the manufacturer exclusively for the VV-898P and VV-898SP dual band mobile backpack radios. It features a large, interior pocket and eyelets on top of the bag to let the antenna and speaker microphone cable out of the bag.

    • FREE XLT Universal Carrying Case with the purchase of a Wouxun KG-UV8D
      The XLT Communications CS200G is a strong, durable case made with Cordura® fabric. It is coated with DuPont™ Teflon® to repel water and oil. The case is designed to work many two way radios, including the Wouxun KG-UV8D.
    • FREE T-Shirt with purchase of any Wouxun mobile radio
      Our stonewashed blue 100% cotton t-shirt goes great with your favorite jeans or other casual wear, so you can wear it with frequency while on the go or just lounging around. The t-shirt is FREE with the purchase of a Wouxun KG-UV920P-A Dual Band or KG-UV950P Quad Band Mobile Two Way Radio.
    • FREE Bonus Pack with purchase of a ham radio starter kit
      The Bonus Pack includes a t-shirt, string backsack, pen, Amateur Radio Quick Reference Card and Getting Started in Amateur Radio Audio CD. Offer valid on all ham radio starter kits, including the Ham Radio Starter Kit - HT, Ham Radio Starter Kit - Mobile/Base Station, and Digital Ham Radio DMR Starter Kit - HT.
    • FREE Amateur Radio Quick Reference Card with purchase of a Baofeng UV-6RA
      This laminated, waterproof guide for ham operators includes charts on amateur radio bands, frequency ranges, the phonetic alphabet and more! it's a must for any amateur and a handy resource for your ham shack.
    • FREE TYT Shirt with purchase of any TYT analog mobile radio
      This manufacturer branded TYT shirt is complimentary when you buy a TYT TH-7800 Dual Band or TH-9800 Quad Band mobile two way radio.

    CB Celebration

    • FREE CB Starter Pack with purchase of a Galaxy or Uniden CB Radio
      The CB Starter Pack includes a Two Way Radio Frequency T-Shirt, CB Radio Quick Reference Card, String Backsack and a CB Radio audio CD.

    Consumer Radio Deals

    • FREE 12v USB Car Adapter with purchase of select Olympia and Uniden FRS radios
      This 12v car adapter has a USB port so you can power or charge your smartphone, two way radio or other USB device in your vehicle. It fits in a standard vehicle cigarette lighter port and has 5.0V/1.000mA output.
    • FREE FRS Starter Pack with select Cobra FRS radios
      This Starter Pack includes a set of two lanyards, 12v USB car adapter, cleaning cloth, Care and Maintence Guide, string backsack, and a Fun With FRS audio CD.

    Popular Radio Promo

    • Buy 6 Baofeng UV-5R Radios, Get 1 FREE!
      Every six UV-5R radios purchased earns you one additional UV-5R radio with no limit of the number of radios you can purchase on this offer! Offer is valid to U.S. residents only. Read the Baofeng UV-5R product page for details.

    Airband Radio Rebates

    • Get a $50 rebate on Icom A25N or A25C Airband Radios!
      This is a manufacturer mail-in rebate offer fulfilled by Icom directly. Read the A25N or A25C product pages for details.
    • Get a $20 rebate on Icom A14 airband radios!
      This is a manufacturer mail-in rebate offer fulfilled by Icom directly. Read the A14 product page for details.

    Business Radio Promotions

    Accessory Specials

    • Buy 1 TYT MD-380 battery pack, get one FREE!
      Purchase a Lithium Ion Battery Pack for MD-380 DMR Radio (2000 mAh) and we will give you one FREE! This BOGO offer is valid through the promotion period or until we run out of batteries, whichever comes first!
    • Buy 1 regular Baofeng UV-5R battery pack, get one FREE!
      Purchase a Baofeng UV-5R 1800 mAh Lithium Battery and we will give you one FREE! This BOGO offer is valid through the promotion period or until we run out of batteries, whichever comes first!

    Note: These special offers are valid until July 31, 2018 or while supplies last. Some promo items are only available in limited quantity. No rain checks. When they're gone, they're gone! Offers void where prohibited, taxed or restricted by law.

    Questions, comments or feedback? contact us. Leave us a comment below. You can also Give us a call, send us an e-mail or enter our live chat online. We'll be open from 8 AM to 6 PM ET during our Website Redesign Promotion Event!

  • TWRS-27 - Skiing With Radios

    We talk about using two way radios while skiing. We also review the Cobra MicroTALK CXR825 two way radio.

    Intro :00
    Billboard 1:19

    Topic Discussion 1:35
    In this episode We'll discuss the advantages of taking radios with you on ski trips, things to consider when using them on the slopes and offer some recommendations as to which radios are best to take along. Radios discussed include the Midland GXT1000VP4, Cobra microTALK CXR925, Motorola TALKABOUT Two Way Radios and the Midland SZ1B Sub Zero Black Ear Warmer Stereo Headset. For more information about using two way radios on ski trips, read Taking a Ski Trip? Take a Radio and Two Way Radios For Skiing.

    Commercial Break 18:46
    buytwowayradios.com 1:00

    Product Review 19:44
    Today we review the Cobra microTALK CXR825 Two Way Radio.

    Questions and Answers 25:52
    Questions from readers of our Two Way Radio Blog and members of the Two Way Radio Forum.

    FCC Narrowbanding Announcement 30:54
    For more information read FCC DA 12-12.

    Wrap up and Close 32:34
    Send in your comments and questions for Danny, Anthony and Rick to show(at)buytwowayradios.com. Feedback on this and other topics will be read by the hosts and included in future episodes of the show. Visit us at www.twowayradioshow.com!

    © 2012 Cricket Ventures, LLC. All rights reserved.


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