With our first batch of TYT MD-2017 radios, we had a few customers call complaining of issues programming the radio. After some back and forth, we identified the issue as being a poor solder within the radio connector on the programming cable. Customers with this issue were not able read their radios from the programming software.
TYT has confirmed the issue, and are immediately working to correct the problem. We are told that all of our future shipments will have the updated cable, so if you order a radio or a cable from this point forward you won't have to worry about this issue.
This issue affected a very small number of customers (less than 3%), so we appreciate TYT's willingness to make the fix a priority.