Updated May 9, 2025.
Greetings from the Buy Two Way Radios team. We would like to extend some ideas for using two-way radios to help streamline your curbside service business practices while keeping your employees and customers safe and healthy.
During the 2020 pandemic, many essential businesses such as retail stores and restaurants moved to curbside pickup only service. This changed the point of sale model dramatically, as customers quickly discovered the convenience of curbside delivery and proprietors discovered a whole new dimension to value added services. At the core of this was increased reliance on short range range communications.
Today, curbside service is as popular as ever, and two-way radios can be indispensable for this application!
For example, many of you may want to ensure that your customers can remain in their car while their orders are being processed and personally delivered. Having a designated employee assigned to an outside pickup station is a great idea, and can be a better way to keep things organized and running smoothly. To ensure safety, minimizing this employee's need to walk back and forth to relay messages could be huge. This will help limit person-to-person exposure while speeding up your delivery process at the same time. For these short-range communications, a simple handheld solution could be utilized. Our recommendation would be the Wouxun KG-705F FRS Two Way Radios. These radios are cost-effective, easy to use, and will not require any license from the FCC, even for business use.
If you are looking for something a little more professional-grade and robust, you could go with a business radio such as the Motorola CLS1410 Two Way Radio. In addition to its immense popularity for use in on-site business applications, this radio has an antimicrobial housing to inhibit the growth of mold and bacteria.
To optimize your curbside communications, Audio accessories such as earpieces and headsets are also readily available for any of our handheld radio options.
If an outdoor pickup station is not an option for your business, then we also have another solution in the form of an outdoor callbox, such as the Ritron Q1 Series 2-Way Radio Callbox. This model can be permanently mounted outside your business location for customers to use upon their arrival. All they would need to do is simply press the button and speak, and they would instantly reach an employee inside the building with a compatible handheld radio who could then deliver their order. These callboxes are also weatherproof and can quickly and easily be sanitized with disinfectant spray or wipes after each use.
We hope that these solutions can provide some safety and peace of mind to your business and your employees, while helping to keep your business coordinated and operating more efficiently. Our sales staff is available 9 AM to 6 PM weekdays, so please do not hesitate to give us a call at 1-800-584-1445 if you have any questions or if you need other recommendations. We will be happy to assist!
Thanks, and stay safe!
https://www.reddit.com/r/RadioCurbsideService/comments/smo36l/getting_up_and_running_with_radio_curbside_service/