Updated May 9, 2025.
Many businesses adjusted their business practices during the 2020 pandemic to help limit direct contact with their customers. It wasn't long before both companies and their customers realized the advantages of offering curbside pickup as a value added service. Now, curbside service is commonly accepted as just another part of doing business. That's great for retail point of sale, but what about businesses that don't sell directly to the public?
Whether random sales solicitations or scheduled meetings with vendors and account managers, all businesses have to deal with visitors. We're hearing from businesses that are looking for solutions to help throttle these visitors so that they can be checked or tested, or just so that employees will have time to prepare themselves before greeting them. We have found that business handheld radios and two-way callboxes are perfect for this task of vetting visitors!
An outdoor callbox, such as the Ritron Q1 Series Two-Way Radio Callbox, can be permanently mounted outside of your building for safe and simple use. An arriving visitor will simply press the "Call" button to speak, and their message will then be relayed to employees indoors, who can then talk back to the visitor or open the door and allow entry. These units are weatherproof, easy to use, and can easily be sanitized with disinfectant spray or wipes after each use.
Callboxes can be programmed to communicate with other indoor units, such as the Ritron Jobcom 7 Series Two-Way Radio Base Station/Intercom. They can also be used to communicate with a handheld radio, such as the Icom IC-F4001 or Motorola CP-100d. If your business already utilizes a two-way radio system, we may even be able to program these callboxes to integrate with your existing units! As always, we offer free programming on any radio that you purchase from us, so it will arrive fully ready to "plug-and-play".
We have found that callboxes can be extremely beneficial in a warehouse environment as well, especially when multiple drivers per day are dropping off or picking up deliveries. The Ritron HD Series Heavy Duty 2-Way Radio Callbox is perfect for this. This unit can be mounted outside near delivery bay doors, and incoming drivers can quickly alert your warehouse staff on their handheld radio that a truck has arrived. They can do all of this while avoiding any direct contact with one another. The HD series callboxes are ultra-durable, weatherproof, and can also be sanitized after each use to ensure driver safety.
These are just a few examples of how using callboxes can help your business run efficiently, but the possibilities are endless. Keeping your employees and others safe is crucial, and we hope this gives you some ideas on how to achieve this. If you have any other questions about these callboxes, or any of our other products, please feel free to give us a call. Our sales staff is available at 1-800-584-1445 from 9 AM to 6 PM weekdays to ship your order directly from our warehouse as needed.
Download this pdf and learn how Motorola CLS and DLR radios plus callboxes can increase efficiency and enable social distancing in your business!